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Frequently Asked Questions

How does the Plexus Wheel help with back pain?

The Plexus Wheel is designed the specifically help with lower and upper back pain by helping align your spine and targeting the tight lateral muscles that sun up and down your back. To read more on how the Plexus Wheel helps with specific types of back pain, visit our Science Page.

What is the quality of the Plexus Wheel?

Well, if “Made in the USA” and might I add, “With Pride”, means something to you, then you’ll understand that the Plexus Wheel is nothing shy of a master piece. Every Plexus Wheel is forged from a rigid core that holds up to 400 lbs. The foam is then hand-wrapped around the core and we only use an odor-free, premium adhesive to keep them together. Pretty much, your Plexus Wheel is built to last a lifetime, and not breakdown over time like those cheap foam rollers that are built overseas.

Isn’t the Plexus Wheel just like a foam roller?

No, and for good reasons! First, the Plexus Wheel follows the 5” rule, which states that Plexus Wheels are to be built 5” wide, so they fit perfectly between your shoulder blades, allowing you to roll out your entire back. Second, the Plexus Wheel is designed to be bigger in diameter, spreading the surface area of your back across a larger area, allowing you to gently release your muscle tightness. Third, the Plexus Wheel does not break down over time. Fourth, visit our Compare Page to see the other 130 reasons why it is so much better!

How much weight is the Plexus Wheel designed to support?

Up to 400 lbs.

Do I get wholesale pricing when I purchase a lot of wheels?

We do offer bulk discounts. Here are a few businesses that use and/or distribute Plexus Products:

Chiropractors, Physical Therapists

Yoga Studios, Dance Studios Pilates Studios, Crossfit & Corp. Gyms

Distributors, Wholesalers, Retailers

Large quantity orders for your own use? Click here for more information.

Become an authorized Plexus Retailer or Distributor? Click here for more information.

Where can I learn more about how to use my Plexus Wheel?

Three great places to start learning about how to use your Plexus Wheel are: 1) The Video Gallery on our website, 2) The Plexus YouTube Channel, and 3) The Plexus Blog.

If you are interested in learning hundreds of poses, stretches, and exercises on your Plexus Wheel, you can also sign up for the Plexus Yoga Wheel Teacher Training... Even if you are not a certified yoga instructor.

What is the Plexus Wheel made out of?

The Plexus Wheel is built with a rigid core that holds up to 400 lbs. Each wheel is individually hand-wrapped in a Compression-Sensitive Mat™, so it’s soft on your sensitive spots. An odor-free, eco-friendly adhesive binds the two materials together. It’s built simple, but strong. Manufactured in the USA!

How do returns work?

Every Plexus product is backed with a 100% Happy Back Guarantee. We mean it when we say we have your back! If you are ever unhappy with your wheel and want to return it, we will accept it for a refund, if the item is not damaged. Visit our Shipping & Returns Page for more information.

Do you ship internationally?

YES! Plexus ships worldwide, every single day!  

How much is shipping for your products?

The cost of shipping varies, depending on the weight and size of the item, as well as the destination it is shipping to. Shipping is expensive, and we try to eat as much of that cost for our customers!

How can I clean my Plexus Wheel?

Plexus Wheels can be easily cleaned by most household cleaning agents. We suggest using warm water, a dab of soap, and a towel to clean your wheel. You can also purchase some all natural Plexus Wheel Wash from our store, it smells good and cleans even better!

What are the dimensions of the Plexus Wheel? 

All of the Plexus Wheels follow the 5” rule. So, they are all 5” in width and fit perfectly between your shoulder blades. The Standard Wheel is 12” in diameter, the Medium Wheel is 10” in diameter, and the Micro Wheel is 6” in diameter.

Why are there different sizes of Plexus Wheels?

The different sizes allow you to put different amounts of pressure on your back. The smaller the wheel, the more the pressure. The Standard Wheel is going to gently open up your back, chest, shoulders, and hips, while the Micro Wheel is going to give you a more deep tissue massage. Get a break down of the different sizes on the Plexus Wheel Comparisons Page.

How much does each Plexus Wheel weigh?

Plexus Wheels are built to withstand wear and tear, and not break down over time. The rigid core is where most of the weight of the wheel is, holding up to 400 lbs. The Standard Wheel is about 4 lbs, the Medium Wheel is about 3 lbs, and the Micro Wheel is about 1 lb.

How do Plexus products ship?

Plexus products are typically shipped USPS, FedEx, UPS, or Firstmile. We can expedite our shipment if you need it in a rush. Just select the option that works best for you at checkout.

How does the Happy Back Guarantee work?

Every Plexus product is backed with a 100% Happy Back Guarantee. We mean it when we say we have your back! If you are ever unhappy with your wheel and want to return it, we will accept it for a refund, if the item is not damaged. Visit our Shipping & Returns Page for more information. You can feel confident that if you don’t love it, just send it back!

Is the Plexus Wheel vegan?

Now that we think about it, no products from animals are used in building the Plexus Wheel, so we’d say it’s as vegan as it gets!

What is the life expectancy of the Plexus Wheel?

The life expectancy of a Plexus Wheel is from now, until the day of your passing. Seriously, the wheels are built to last and do not breakdown over time, that is if you take proper care of it!

What about shipping to rural areas?

Plexus has partnered with several of the largest shipping companies in the world. We should not have a problem with getting you your product. That being said, you know your location better than we do, so if you have had problems in the past, or have a concern, send us an email at support@plexus-co.com before you submit your order.

What is the Plexus Yoga Wheel Teacher Training?

The Plexus Yoga Wheel Teacher Training is an online training/certification course we built for yoga instructors, studio owners, and anyone who really wants to master the Plexus Wheel. Upon signing up for the course, you will receive a free wheel for every course license you purchase, and hundreds of different poses, modifications, and stretches you can do with the Plexus Yoga Wheel. When you finish the course, you will be a registered and certified Plexus Wheel Instructor and we’ll help you do your own wheel classes or workshops. You don’t even have to be a certified you For more information check out the yoga wheel training here.

What are the warrantees for Plexus products?

Every Plexus product is backed with a 100% Happy Back Guarantee. We mean it when we say we have your back! If you are ever unhappy with your wheel and want to return it, we will accept it for a refund, if the item is not damaged. Visit our Shipping & Returns Page for more information. You can feel confident that if you don’t love it, just send it back!

Where is the Plexus Wheel made?

Right here in the USA! We manufacture and assemble all of our Plexus Wheels at the Plexus Wheel Factory in Orem, Utah.

Does Plexus do sales?

Yes we do! We do daily deals on our most popular products. We believe it shouldn't cost you an arm and a leg when really, you're just trying to get rid of your back pain. 

Matter of fact, if you have made it this far into our FAQs, you are probably looking for a deal yourself. Use the code SECRET10 at checkout for an extra 10% off your order. ;)

 

 



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